407 ETR

Toronto, Canadá

…

407 ETR was the first Smart toll highway in the world, with a full electronic free-flow toll system.

  • 3128 €M

    Investment

  • 108 KM

    Highway

  • FREE FLOW

    Solution

  • OPERATION

    Phase

The new toll system on the 407 ETR highway detects vehicles by license transmitters devices, calculates the route taken and manages the billing.

  • 400 K

    Traffic

  • 43.2 %

    Paticipation

  • 2+2 / 6+6

    Lanes per Direction

  • 99-2098

    Duration

The 407 ETR innovative system takes information received by transponders or by license plate recognition cameras and processes it, calculates the route and manages the bill.

ANDRÉS SACRISTÁN, 407ETR CEO

"407 ETR is the quintessential toll road project in the world, trailblazing in technology leadership, excellence in customer service, and community engagement. Cintra has an excellent platform to keep growing in Canada with new P3 projects such as the two 407 extensions".

…

AWARDS

  • 2016

    World Class Certified Call Center

    Service Quality Measurement Group

  • 2015

    Best Performing Small-to-Mid Size Contact Centre Award Finalist

    Service Quality Measurement Group

  • 2009

    Toll Excellence in Technology Award

    International Association of Bridges, Tunnels and Highways

  • 2009

    Presindent's Award for Excelllence

    International Association of Bridges, Tunnels and Highways

  • 2008

    National Awards for Innovation and Excellence Silver Award - Service Delivery

    Canadian Council for PPPS

  • 2007

    Compass Merit Award - Media Relations

    The Transportation Marketing & Communications Association

  • 2006

    First Call Resolution Improvement Merit Award

    Service Quality Measurement Group

  • 2005

    First-Time Campaign Spirit Award

    United Way of York Region

  • 1999

    Gold Award - project Finance

    The Canadian Council for Public-Private Partnerships

  • 2015

    World Class Certified Call Centre Award

    Service Quality Measurement Group

  • 2015

    First Call Resolution Improvement Award - Early Cure Collections

    Service Quality Measurement Group

  • 2014

    Highest Customer Service - Union Industry

    Service Quality Measurement Group

  • 2014

    World Class Certified Call Centre Award

    Service Quality Measurement Group

  • 2014

    First Call Resolution Gold Award for Best Practice Quality Assurance

    Service Quality Measurement Group

  • 2013

    First Call Resolution Best Practice Recognition Program

    Service Quality Measurement Group

  • 2010

    Gold Award Project Finance

    Canadian Council for PPPS

  • 2010

    New Canadian Commercial Technology, Innovation, Research and Development award

    ITS Society of Canada

…

CONTACT

Operation Center 6300
Steels Avenue
West Woodbridge ON L4H151
Canada

407 ETR

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